At both events, BMC executives, including Chief Executive Officer Ayman Sayed, Chief Technology Officer Ram Chakravarti, Chief Product Officer Ali Siddiqui, and Chief Revenue Officer Paul Cant, discussed the vision, strategy and innovation of Connected Digital Ops. The events also explored how BMC’s portfolio, which includes BMC Helix (generative AI service management solutions and AIOps), BMC AMI (on-premises, hybrid and cloud mainframe solutions), and Control-M (application workflow orchestration on-premises and in the cloud), are continuously innovating to prime enterprises for a digital-first future as an Autonomous Digital Enterprise.

Analyst insights

In Melbourne, IDC VP Linus Lai delivered a keynote about the evolving world of enterprise technology and what we need to know to stay ahead of disruption and capitalise on opportunity. At BMC Singapore, Sandra Ng, Group Vice President and General Manager at IDC, shared her thoughts on what technology and business leaders should expect and prioritise in 2024 as we embark on a new leg of the digital business era.

Throughout the day in Melbourne and Singapore, there were panels featuring relatable, local customer use cases focused on:

• AI, GPT, and machine learning for service management excellence.
• Mainframe modernisation and resiliency with AIOps capabilities and cloud integration.
• Operationalising data and AI at lightning speed for better decision-making.

Source; BMC Software

Breakout sessions

In the afternoon, attendees had the opportunity to follow their interests with specialist tracks including exciting and engaging sessions on:

Innovation and resilience from mainframe to the Edge (Melbourne): This session explored strategies to enable growth and market-leading differentiation through cutting-edge technologies, optimising processes, modern developer tools, and enhanced observability.

Modernise your data management: Connecting the mainframe to the hybrid cloud (Singapore): During this session, attendees learned how to reimagine the way they manage and protect mainframe data by leveraging private, public, and hybrid clouds to modernise core infrastructure, protect against cyber threats, unlock business intelligence and analytics, and support new cases for data reuse.

Improving ServiceOps efficiency with generative AI (Singapore and Melbourne): This session revealed how BMC uses generative AI and large language model (LLM) technology to improve service and operations management outcomes, enhance the self-service experience, and accelerate problem resolution.

The next step in your DataOps journey (Singapore and Melbourne): How Control-M and other BMC innovations help companies use orchestration, a fundamental principle in DataOps, to get data projects into production faster and run them at scale to make better and quicker business decisions with a clear ROI.

Future-ready innovation with your mainframe (Singapore and Melbourne): This session explored how the power of seamless collaboration, cutting-edge AI-driven operations, and the hybrid cloud can deliver unmatched speed and agility, helping organisations unlock the full potential of their mainframe while also embracing innovation, protecting their assets, and driving business growth.

AI-driven service and operations management (Singapore and Melbourne): BMC experts shared how BMC Helix leads cloud-native, software-as-a-service (SaaS)-delivered enterprise solutions that give customers speed and personalised experiences and organisations operational rigour, proactive problem resolution, and innovation to grow.

Future-proofing through automation and orchestration (Singapore and Melbourne): This session shared the strategic and future direction for Control-M and BMC Helix Control-M helping IT operations teams enable competitive advantage and innovate securely and within a scalable application and data workflow orchestration framework.

Inspired talks

Outside the world of enterprise technology, the events included inspirational speakers sharing insights about how they achieved personal success and overcame adversity. At BMC Connect Melbourne, celebrated Australian Olympian Jana Pittman discussed her personal story of perseverance as she became an elite athlete and pursued a post-sporting career change to medicine. The BMC Singapore crowd was enthralled by five-time Paralympics gold medalist and President’s Award recipient Yip Pin Xiu, who relayed her trailblazing story about breaking boundaries as a para-athlete and a powerful voice for diversity, equality, and inclusion (DEI).

A defining element of the series was the immersive Experience Zone, where attendees could take part in product and solution demonstrations from BMC partners and event sponsors like Deploy Partners, Vyom Labs, Jitterbit, and Kinsfolk. BMC was thrilled to debut its defining BMC Connect Ops demos too, where participants could see concrete examples of each Ops discipline at work in specific industry use cases, and understand how those disciplines interrelate to ensure an optimised technology infrastructure for today’s digital business.

BMC also shone a spotlight on its Green IT initiative. This solution helps businesses understand their current carbon footprint and how to predict, model, and track goals around its reduction. The Global Command Centre was also showcased, demonstrating BMC IT’s recent achievements, such as the successful implementation of AIOps applications that have transformed infrastructure oversight and applications across four global data centres. Notably, the command centre operations are efficiently handled by only two dedicated engineers working in shifts.

The team also presented BMC Helix Dashboards, sparking additional interest and discussions among attendees around the complexities and innovations shaping modern IT operations.

Source; BMC Software

BMC Connect 2024

BMC Connect Melbourne and Singapore were rousing successes, giving BMC customers informative and impactful insights plus connections with analysts, and BMC and industry experts. BMC is already at work planning 2024’s BMC Connect event series, so bookmark the BMC Connect Hub for future updates.

If you attended one of this year’s events, the Connect Hub is also where you can watch a curated collection of keynotes and presentations from both cities and other locations worldwide. BMC plans to release additional content from the series on its main website early 2024, and will release more information on dates and venues for next year’s highly anticipated events

The post BMC evangelizes data and AI at BMC Connect in Melbourne and Singapore appeared first on Tech Wire Asia.

Regardless of their product or service, emerging businesses must leverage Connected Digital Ops with integrated automation, data analytics, and digital tools, to ensure their ongoing innovation capabilities. This can be achieved by harnessing an evolving mix of the latest technologies like artificial intelligence (AI), machine learning (ML), generative pre-trained transformer (GPT), and large language models (LLMs), as well as cloud and edge computing. Failure to do so may lead to loss of competitiveness, missed opportunities, security vulnerabilities, and inefficient operations.

Setting up or expanding a business in a new location can leave professionals feeling somewhat rootless. Executives may find it challenging to establish the necessary connections and partnerships crucial for success. Building relationships with industry peers and potential clients is essential for gaining insights into the local market, finding new opportunities, and adapting business strategies accordingly.

Source: Shutterstock

One of the best ways to do that is to attend industry gatherings like BMC Connect 2023, taking place in seven cities worldwide from September to November: Melbourne, New York, Sao Paulo, Chicago, Singapore, Stuttgart, and London, and arriving in Singapore on November 2 at the Parkroyal Collection Marina. The day-long events are hosted by BMC, a global software and services provider delivering open, modular, and scalable solutions spanning AI, automation, optimization, performance, security, and service management from mainframe to multi-cloud.

The exciting event series will include inspiring keynotes by business and technology luminaries sharing industry insights and innovation leaders discussing their organic approach to transforming academic ideas into practical and customer-driven realities. Speakers include special guest Sandra Ng, Group Vice President and General Manager, Asia/Pacific, IDC, along with BMC Chief Executive Officer Ayman Sayed, BMC Chief Product Officer Ali Siddiqui, and BMC Chief Technology Officer Ram Chakravarti, with others to be announced.

Customers and partners will reveal how they have unlocked value and delivered real business outcomes implementing strategic approaches like GPT, AIOps, ServiceOps, DataOps, DevOps, and AutonomousOps, and the impact these have had on their companies. Event attendees can learn from real-world experiences, understand practical implementations, and replicate example approaches in their own organizations.

BMC Connect attendees will have the chance to learn about the very latest enhancements and integration roadmaps of BMC products directly from those who develop them. These will include the Ops capabilities enabled by BMC Automated Mainframe Intelligence (BMC AMI), the converged ITSM and ITOM platform BMC Helix, and the application workflow orchestration solution Control-M.

Click on the button to register to BMC Connect Singapore

By staying knowledgeable about these solutions and mastering their implementation, businesses can seize opportunities for improved operational efficiency and enhanced customer experiences. For example, leveraging the Ops capabilities enabled by BMC AMI leads to reduced downtime and faster issue resolution. Utilizing the converged ITSM and ITOM platform BMC Helix can provide seamless service delivery and insight into IT infrastructure.

Throughout the day, participants will enjoy numerous opportunities to connect with BMC leaders and industry experts, getting inspiration for their own ongoing commitment to innovation, operational excellence, sustainability, and delivering exceptional customer experiences. By networking with other professionals in the Connected Digital Ops space, they can gain insights, exchange best practices, and explore solutions to common challenges.

While the sessions at BMC Connect will be enlightening and informative, there’s no better way to truly grasp new products and techniques than through hands-on experience. That’s why the event also includes immersive product demos provided by BMC Innovation Labs, where attendees can engage with AI, data, and Connected Digital Ops innovations.

These interactive demos showcase how BMC customers and partners shape the evolution of their products and services to cater to their unique business needs, leading to tangible benefits and transformative outcomes.

Register today to secure your spot at BMC Connect and be among the first to receive agenda updates.

BMC Connect 2023

MELBOURNE

Sept 7, 2023 – Langham Hotel

NEW YORK

Sept 19, 2023 – Center 415

SAO PAULO

Oct 4, 2023 – Palacio Tangara

CHICAGO

Oct 11, 2023 – Morgan MFG

SINGAPORE

Nov 2, 2023 – Parkroyal Collection Marina

STUTTGART

Nov 28, 2023 – Waggenhallen

LONDON

Nov 30, 2023 – Hilton Park Lane

The post BMC Connect 2023: Singapore’s premier technology innovation event appeared first on Tech Wire Asia.

To stay competitive, integrating digital technologies, data sources, and operational processes has become essential. From harnessing the capabilities of artificial intelligence (AI) and machine learning (ML) to leveraging cloud computing, companies are realising the benefits of connecting their digital operations across the enterprise to achieve greater efficiency, agility, and customer-centricity. By keeping informed about the latest advancements and best practices in the industry, you can stay ahead of the curve and capitalise on new opportunities.

Connecting with the right people in the industry is equally important. By networking with fellow professionals, thought leaders, and solution experts, you can gain valuable insights into your specific business that you might not otherwise consider. Not only that, but building strong connections can also open doors to new partnerships and propel your organisation to greater heights.

That’s why we are thrilled to announce a global event specifically designed to address today’s transformation challenges and provide you with the knowledge and connections you need to guide your Autonomous Digital Enterprise evolution.

Introducing your opportunity to connect with industry experts and influencers worldwide as they share the latest in AI and data-driven Connected Digital Ops: BMC Connect 2023.

Hosted by BMC, a leader in providing innovative solutions for digital business operations and IT service management, BMC Connect promises to be the must-attend event for professionals interested in AI and data innovation. It will take place in seven cities worldwide from September to November – Melbourne, New York, Sao Paulo, Chicago, Singapore, Stuttgart and London.

By hosting the event in so many cities over a relatively short period, BMC hopes to spread the word on its Connected Digital Ops solutions far and wide, and allow as many people as possible to gain the strategies to maximise their innovation capabilities.

BMC Connect will see industry pioneers and trailblazers delivering inspiring keynotes, as well as relatable customers and partners sharing real-world use cases enabled by AI, ML, and predictive analytics.

Their companies deploy strategic approaches like AIOps, ServiceOps, DataOps, DevOps, and AutonomousOps to respond more quickly to issues, predict future needs, address risk, and grow their business. Learning about these strategic approaches from high-value speakers could open new possibilities and revenue streams for your own organisation.

Innovation leaders from BMC will talk about the world-leading company’s organic approach, that takes an idea from research labs and turns it into a practical and customer-driven reality. Partners, higher learning institutions, and customers are all involved in this holistic innovation process.

Speakers include Ayman Sayed, president and CEO of BMC, Ali Siddiqui, Chief Product Officer, Ram Chakravarti, Chief Technology Officer, and many powerful customer speakers and industry leaders who will share their experience and expertise.

Throughout the full-day event, there will be ample opportunities to connect with these experts, and others, directly. The connections will not only broaden your professional network but also provide you with guidance and support for your digital transformation journey.

Source: Shutterstock

Indeed, experts will be sharing the latest BMC product enhancements and integration roadmaps, including the Ops capabilities enabled by BMC Automated Mainframe Intelligence (BMC AMI), the converged ITSM and ITOM platform BMC Helix, and application workflow orchestration solution Control-M. Staying informed about updates and developments ensures that your organisation remains competitive and can leverage these advancements to futureproof your business.

BMC Connect also offers hands-on training sessions and product demos that showcase these AI, data, and digital Ops innovations through the BMC Innovation Labs. The demos will illustrate new and revolutionary ways that customers and partners are influencing the development of BMC products and services to directly benefit their businesses.

Register today to secure your spot at BMC Connect, and be among the first to receive agenda updates. Don’t miss this chance to shape the future of Connected Digital Ops with the best and brightest minds in the industry.

BMC Connect 2023

MELBOURNE

Sept 7, 2023

Langham Hotel

NEW YORK

Sept 19, 2023

Center 415

SAO PAULO

Oct 4, 2023

Palacio Tangara

CHICAGO

Oct 11, 2023

Morgan MFG

SINGAPORE

Nov 2, 2023

Parkroyal Collection Marina

STUTTGART

Nov 28, 2023

Waggenhallen

LONDON

Nov 30, 2023

Hilton Park Lane

The post BMC Connect 2023: A game-changing event for AI and data innovation appeared first on Tech Wire Asia.